Warning….Download problems, poor to no customer support

I read about all the download problems but "thought" they were fixed. They are not. After a 3 hour download time (high speed DSL) I thought the nightmare was over. Now its another 3 hours to extract the game. Obviously theres a problem. An Email to the games support team got me a "not my problem man, you bought it from Apple". So now after 6 hours and many emails I am still stuck with no game. Im at the point where I have to decide how many more hours of my life do I want to invest to get my $5 dollars back. The answer is zero. So congratulations game company (double fine productions). You screwed me out of a whole $5 dollars. Good for you but sooner or later Karmas gonna get ya.

Ray1264 about Psychonauts